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Thursday, July 2, 2020

Taco Bell website, app crashes during free Chalupa Craving Box promotion

If you're having trouble scoring a free Chalupa Craving Box from Taco Bell, you're not alone. The fast food company is promoting its app by offering a free Chalupa Craving Box, which normally costs $5, through the app. However, it seems the promotion was …
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Taco Bell website

Taco Bell’s website crashed on Tuesday during a free promotion.

If you’re having trouble scoring a free Chalupa Craving Box from Taco Bell, you’re not alone.

The fast food company is promoting its app by offering a free Chalupa Craving Box, which normally costs $5, through the app. However, it seems the promotion was too popular.

As of Tuesday afternoon, Taco Bell’s website and app were both down, making the promotion impossible to access.

“Our website is experiencing higher than normal traffic,” a banner across the website read. “We’re working to fix the issue and encourage you to check back later or visit @tacobellcare on Twitter for updates.”

The Twitter handle noted that its team was working to get the issue fixed “as soon as possible.”

The “cravings” box includes a chalupa supreme, a 5-layer burrito, a crunchy taco, cinnamon twists, and a medium-sized drink. In order to secure the deal, customers had to download the app and create an account. For users who already had the app, they could still place the order and pick it up at the drive-thru.

“We know our fans have a passion for our craveable food, especially craveable food that makes a Tuesday a little more epic,” Taco Bell said in a statement. “This overwhelming excitement and high traffic is causing some technical difficulties. We’re aware of the issue and are working quickly to ensure those fans impacted get the free $5 Cravings Box we promised.”

However, with both the site and app having crashed, customers were unable to secure the deal.

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