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Thursday, July 2, 2020

Taco Bell’s website and app crashes after company offers free Chalupa Craving Box

Customers were very upset after Taco Bell's website and app crashed Tuesday morning.
Continue reading on masslive.com

Customers were very upset after Taco Bell’s website and app crashed Tuesday morning.

The company was offering free Chalupa Craving Box through its app.

The promotion caused a large number of people to seek out the site and app. As of Tuesday around noon, higher than normal traffic caused the website and app to crash.

“We know our fans have a passion for our craveable food, especially craveable food that makes a Tuesday a little more epic,” Taco Bell said in a statement. “This overwhelming excitement and high traffic is causing some technical difficulties. We’re aware of the issue and are working quickly to ensure those fans impacted get the free $5 Cravings Box we promised.”

To get the deal, customers had to download the app and create an account. If you already had the app, you could simply order ahead and pick up at the drive-thru.

Typically $5 the box includes a chalupa supreme, beefy 5-Layer burrito, crunchy taco, cinnamon twists, and a medium drink.

But with the site down, many locations were unable to honor the deal, leaving customers upset.

The deal comes right after the company announced its new loyalty program.

The loyalty program will give customers points for qualifying purchases, according to Thrillist. When you get to 250 points, you’ll start getting rewards. And customers will get a free Doritos Locos Taco just for signing up.

It becomes available nationwide in July.

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