Customers were very upset after Taco Bell's website and app crashed Tuesday morning.
Continue reading on masslive.com
Customers were very upset after Taco Bell’s website and app crashed Tuesday morning.
The company was offering free Chalupa Craving Box through its app.
The promotion caused a large number of people to seek out the site and app. As of Tuesday around noon, higher than normal traffic caused the website and app to crash.
“We know our fans have a passion for our craveable food, especially craveable food that makes a Tuesday a little more epic,” Taco Bell said in a statement. “This overwhelming excitement and high traffic is causing some technical difficulties. We’re aware of the issue and are working quickly to ensure those fans impacted get the free $5 Cravings Box we promised.”
To get the deal, customers had to download the app and create an account. If you already had the app, you could simply order ahead and pick up at the drive-thru.
Typically $5 the box includes a chalupa supreme, beefy 5-Layer burrito, crunchy taco, cinnamon twists, and a medium drink.
But with the site down, many locations were unable to honor the deal, leaving customers upset.
The deal comes right after the company announced its new loyalty program.
The loyalty program will give customers points for qualifying purchases, according to Thrillist. When you get to 250 points, you’ll start getting rewards. And customers will get a free Doritos Locos Taco just for signing up.
It becomes available nationwide in July.
- Taco Bell offers free Chalupa Craving Box on Tuesday through Taco Bell app
- How to get free Burger King Whoppers, cheeseburgers and fries in June
- Grilling season is here: Check out these grills and smokers on sale on Amazon right now
- Meat, seafood, vegan deliveries during Coronavirus: These sites ship proteins to your door during COVID-19 pandemic
- Massachusetts restaurant bill raises question: How long is the wait?
- Whisps Cheese Crisps looks to hire cheese executive officer to taste products, take classes on cheese
- Last Friendly’s location on Cape Cod closes
- Here are the most patriotic face mask options for July 4th
- These funny, giant inflatable pool tubes, rafts for adults can add to some summer fun